Administrative workflows with guardrails
Back-office AI for care operations — with the guardrails built in.
Private AI support for policy lookup, referral intake, scheduling coordination, caregiver onboarding, and incident documentation. Initial pilots avoid unsupervised clinical decision-making, and HIPAA/BAA requirements are reviewed before anything touches PHI.
Operator workflows
Where hours disappear in a home health agency.
Referral intake
Faster referral processing with structured summaries from intake documents — and human sign-off before anything moves.
Caregiver onboarding
Instant, cited answers from your onboarding checklist, handbook, and training policies for every new hire question.
Missed visit policy
Schedulers get the exact policy language in seconds instead of interrupting a supervisor.
Incident reporting
Documentation support that follows your incident report policy, with the policy cited alongside the draft.
Scheduling coordination
Policy-aware answers on coverage rules, on-call procedures, and visit requirements.
HIPAA-aware workflows
Data boundaries, access roles, and review points designed before indexing — with BAA requirements reviewed first.
Guardrails
What a careful healthcare pilot looks like.
- No unsupervised clinical decision-making in initial pilots
- HIPAA and BAA requirements reviewed before any PHI is touched
- Pilots can start with policies and de-identified documents
- Named-user access over a private network — no public endpoints
- Human review on anything care-adjacent or family-facing
- Final compliance determinations stay with qualified counsel and compliance leadership
Who buys this
Start with the person who feels the administrative drag.
Owner/operator, administrator, director of operations, compliance officer, or clinical director. The best first pilot is usually policy lookup or referral intake — high volume, measurable, and far from clinical risk.
FAQ
Healthcare questions
Yes — and it usually should. Policy lookup, onboarding support, and scheduling guidance run on internal policies and procedures, not patient records. PHI-adjacent workflows come later, after HIPAA/BAA review.
No. Initial pilots deliberately avoid unsupervised clinical decision-making. The focus is administrative and operational workflows with human review built in.